Privacy Policy
Your privacy matters to us. This policy explains how VAPEODMFACTORY collects, uses, and protects your personal information when you visit our website or engage with our services.
Last Updated: April 28, 2026Contents
Who We Are
VAPEODMFACTORY (“we”, “us”, “our”) is a vape Original Design Manufacturer (ODM) headquartered in Dongguan, China. We provide full-spectrum ODM services including product design, e-liquid formulation, regulatory compliance, and global logistics for vape brands worldwide.
This Privacy Policy applies to information collected through our website at vapeodmfactory.com, email communications, trade show interactions, and any other channels through which you engage with our services.
Information We Collect
We collect the following categories of information:
Information You Provide Directly:
Full name, company name, and job title
Email address, phone number, and business address
Product requirements and specifications submitted via quote forms
Communications sent to us via email, contact forms, or live chat
Payment and billing information for order processing
Information Collected Automatically:
IP address, browser type, operating system, and device identifiers
Pages visited, time spent on pages, and navigation patterns
Referring URLs and search queries that led you to our site
Cookie identifiers and similar tracking technologies
| Note: |
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| We do not knowingly collect personal information from consumers or end-users of vape products. Our services are exclusively B2B, intended for brand owners, distributors, and business partners. |
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To respond to inquiries, prepare quotations, process orders, and manage our ODM manufacturing relationship with you
Regulatory Compliance: To handle TPD, MHRA, and other regulatory filings on your behalf as part of our 6S System services
Communication: To send order updates, production status reports, shipping notifications, and relevant business correspondence
Marketing: To send product catalogs, industry news, and promotional materials about our services — only with your consent and always with an opt-out option
Website Improvement: To analyze usage patterns, improve site performance, and enhance user experience
Legal Obligations: To comply with applicable laws, regulations, and legal processes
Legal Basis for Processing
Under applicable data protection laws (including GDPR for EU-based visitors), we process your personal data based on the following legal grounds:
Contractual Necessity: Processing required to fulfill our ODM service agreement with you, including order processing and delivery
Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and maintaining business relationships — balanced against your privacy rights
Consent: Where you have given explicit consent, such as subscribing to our newsletter or accepting non-essential cookies
Legal Compliance: Processing required to comply with legal obligations, including tax regulations and export control requirements
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
Essential Cookies: Required for basic site functionality, including navigation and form submissions.
These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website, including page views, traffic sources, and user journeys. We may use services such as Google Analytics.
Functional Cookies: Remember your preferences and settings to provide a personalized experience on return visits.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality. For EU visitors, we present a cookie consent banner upon your first visit in compliance with the ePrivacy Directive.
Data Sharing & Third Parties
We do not sell your personal information. We may share your data with the following categories of third parties:
Logistics Partners: Shipping carriers and freight forwarders necessary to deliver your orders via EXW or other agreed delivery terms
Regulatory Authorities: Government agencies and compliance bodies when filing TPD notifications, MHRA registrations, or other regulatory submissions on your behalf
Service Providers: Cloud hosting providers, email service platforms, and analytics tools that support our business operations under strict data processing agreements
Legal Requirements: When disclosure is required by law, court order, or governmental regulation
| Important: |
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| All third-party service providers are contractually obligated to protect your data and may only process it according to our instructions and for the purposes outlined in this policy. |
International Data Transfers
As a company headquartered in China with global operations, your data may be transferred to and processed in countries outside your country of residence, including China, the European Union, and the United Kingdom.
For transfers from the European Economic Area (EEA), we implement appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission, and ensure that any data processor outside the EEA provides an adequate level of data protection as recognized by the European Commission.
We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
Data Retention
We retain your personal information for the following periods:
Active Business Relationship: Throughout the duration of our business engagement and for a reasonable period thereafter to address any post-delivery service needs
Regulatory Records: As required by applicable laws — TPD and MHRA filing records may be retained for the duration mandated by EU and UK regulations
Marketing Data: Until you withdraw your consent or unsubscribe from our communications
Website Analytics: Typically aggregated and anonymized within 26 months of collection
When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data, subject to legal retention requirements
Restriction: Request that we limit the processing of your data in certain circumstances
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or for direct marketing purposes
Withdraw Consent: Withdraw previously given consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at info@vapeodmfactory.com. We will respond to your request within 30 days, or within the timeframe required by applicable law.
| EU Residents: |
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| You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data has been processed unlawfully. |
Data Security
We implement robust technical and organizational measures to protect your personal data:
SSL/TLS encryption for all data transmitted between your browser and our servers
Access controls limiting data access to authorized personnel only
Regular security audits and vulnerability assessments of our systems
Employee training on data protection and information security practices
Secure data storage with encryption at rest for sensitive information
Incident response procedures for timely detection and management of data breaches
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access to your data.
Children's Privacy
Our website and services are intended exclusively for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take immediate steps to delete such information from our records.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
Update the “Last Updated” date at the top of this page
Post a prominent notice on our website for significant changes
Notify active business partners via email for material changes affecting their data
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Company: VAPEODMFACTORY
Headquarters: Dongguan, China
Email: info@vapeodmfactory.com
Data Protection Inquiries: Mark your email subject as “Privacy Policy Inquiry” for priority handling
We are committed to resolving any privacy-related concerns promptly and transparently.